Donations & Refund Policy
Last updated: December 2024
Overview of Donations
Ghadeer Bint Al-Yemen Foundation is a 501(c)(3) nonprofit organization dedicated to providing humanitarian assistance to families in need. We accept donations through our secure online platform to support various campaigns and relief efforts.
Tax-Deductibility
As a registered 501(c)(3) nonprofit organization, your donations to Ghadeer Bint Al-Yemen Foundation are tax-deductible to the extent allowed by law. You will receive an email receipt from Stripe after your donation is processed, which you can use for tax purposes. Please consult with a tax professional for specific advice regarding your tax situation.
How Your Funds Are Used
One hundred percent (100%) of your donation goes directly to families in need. We are a fully volunteer-run organization, which means:
No salaries or administrative fees are deducted from donations. All administrative and organizational work is carried out by volunteers.
Your donation supports our humanitarian programs, including food and water distribution, medical support, emergency shelter, and direct cash aid to families in crisis.
Transparency Commitment
We are committed to transparency in how we use the funds entrusted to us. We maintain accurate records of all donations and their allocation to specific campaigns and relief efforts. We operate with full legal compliance and accountability.
Refund Policy
Donations made to Ghadeer Bint Al-Yemen Foundation are generally final and non-refundable. This policy helps us maintain transparency and ensures that funds can be allocated to urgent humanitarian needs without delay.
Exceptions
- Technical errors: If a technical error results in a duplicate charge or an incorrect amount being processed, we will work with you to resolve the issue and provide a refund if necessary.
- Duplicate charges: If you are accidentally charged multiple times for the same donation, please contact us immediately, and we will process a refund for the duplicate charges.
How to Request a Refund
If you believe you qualify for a refund under the exceptions listed above, please contact us within 30 days of your donation at:
Chargebacks
If you initiate a chargeback through your bank or credit card company, we will work with the payment processor to resolve the dispute. However, we encourage you to contact us directly first so we can address any concerns you may have.
International Donations
We accept donations from donors worldwide. Please note that currency conversion and any applicable fees are handled by your payment provider. Tax deductibility may vary by country, and donors are responsible for understanding their local tax laws.
Contact Us
If you have any questions about our donation policy, refund requests, or how your donation is used, please contact us at: